Welcome to the Cerrieads Store Shipping and Delivery Policy. We are committed to ensuring that your orders reach you promptly and in perfect condition. This comprehensive guide explains our shipping procedures, delivery timelines, shipping options, costs, and other important information to help you understand how we manage your shipments from our warehouse to your doorstep.

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1. Order Processing Time

Once you place an order with Cerrieads Store, our team works diligently to process it as quickly as possible. Typically, orders are processed within 1-3 business days from the date of purchase, provided all items are in stock and payment has been successfully received.

During peak seasons, promotional periods, or due to unforeseen circumstances, processing times may extend slightly. We appreciate your patience and will inform you promptly if there are any delays.

2. Shipping Methods and Carriers

We partner with trusted shipping carriers to deliver your orders safely and efficiently. Our standard shipping options include:

• Standard Shipping: Typically delivered within 5-7 business days after processing.
• Expedited Shipping: Usually arrives within 2-4 business days after processing.
• Overnight Shipping: Delivery within 1-2 business days for eligible locations and orders placed before the cut-off time.

Depending on your location and the size or nature of your order, we may use different carriers such as USPS, FedEx, UPS, DHL, or local courier services. Once your order ships, you will receive a confirmation email with a tracking number to monitor your shipment’s progress.

3. Shipping Costs

Shipping fees are calculated based on various factors including the destination, weight, dimensions of the package, and selected shipping method. We offer transparent shipping costs at checkout, and in some cases, promotional free shipping may be available for orders exceeding a certain amount.

Please note:

• Customers are responsible for all applicable shipping charges unless otherwise specified.
• Additional customs, duties, or taxes imposed by your country’s customs authorities are the responsibility of the recipient.

4. International Shipping and Customs

Cerrieads Store offers international shipping to select countries. Delivery times for international orders may vary depending on the destination country, customs procedures, and local postal services. International shipments may be subject to customs inspections, import duties, taxes, or fees, which are payable by the recipient.

We recommend checking with your local customs office for specific regulations and applicable fees before placing an order.

5. Order Tracking and Notifications

Once your order has been shipped, you will receive an email confirmation containing your tracking number. You can use this number to monitor your shipment through the carrier’s website.

We also provide updates on order status via email or SMS, ensuring you are kept informed about your delivery progress.

6. Delivery Address Accuracy

To ensure smooth delivery, please double-check your shipping address during checkout. This includes verifying your:

• Street address
• Apartment or suite number (if applicable)
• City
• State or province
• Postal or ZIP code
• Country

Cerrieads Store is not responsible for delays or failed deliveries caused by incorrect or incomplete address information provided by the customer.

7. Delivery Times and Expectations

While we strive to meet estimated delivery times, please note that external factors such as weather conditions, customs processing, carrier delays, or global logistics disruptions may impact delivery schedules. We recommend ordering well in advance for time-sensitive purchases.

In the event of significant delays, our customer support team will communicate with you to provide updates and assistance.

8. Missing or Lost Shipments

If your tracking information indicates that your package was delivered but you have not received it, please:

• Check with neighbors, household members, or your local post office.
• Verify the delivery address was correct.
• Contact the shipping carrier directly using the tracking number for additional details.

If the package is confirmed lost or missing, contact our support team within 7 days of the estimated delivery date for further assistance. We will work with the carrier to investigate and resolve the issue.

9. Undeliverable or Returned Shipments

If a shipment is returned to Cerrieads Store due to incorrect address, refusal by the recipient, or failed delivery attempts, we will contact you to arrange for reshipment or refund. Additional shipping costs may apply for redelivery.

10. Shipping Restrictions

Certain products or destinations may be subject to shipping restrictions due to legal or logistical reasons. We reserve the right to refuse orders that cannot be shipped to certain locations or that violate export/import laws.

If an order is affected by such restrictions, we will notify you promptly and provide options for alternative solutions or refunds.

11. Special Shipping Requests

If you have specific shipping requests, such as delivery times, preferred carriers, or special handling instructions, please contact our customer support team before placing your order. While we will do our best to accommodate such requests, they cannot be guaranteed.

12. Changes to Shipping Policy

Cerrieads Store reserves the right to update or modify this Shipping and Delivery Policy at any time. Any changes will be posted on this page with an updated effective date. We recommend reviewing this policy periodically before making a purchase.

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13. Contact Us

If you have questions about our shipping methods, delivery times, or need assistance with your order, please reach out to our customer support team:

• Email: support@cerrieads.store
• Phone: +1 806 591 0476
• Address: 1914 N Harwood St, Dallas, TX 75201, USA

Our team is dedicated to ensuring your orders are delivered promptly and safely. We appreciate your trust and look forward to serving you!